Privacy Policy

Last updated: December 14, 2025

At J Lim Diamonds (“we”, “us”, “our”), we are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase from https://jlimdiamonds.co.nz/.

By using our website, you agree to the terms of this Privacy Policy.


1. Information We Collect

We may collect the following types of information:

Personal Information

  • Name

  • Email address

  • Phone number

  • Billing and shipping address

  • Payment details (processed securely by third-party providers)

  • Order and transaction history

Automatically Collected Information

  • IP address

  • Browser type and device information

  • Pages visited and time spent on the site

  • Cookies and similar tracking technologies


2. How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Communicate with you about your purchases

  • Provide customer support

  • Improve our website and services

  • Send updates or promotional communications (if you opt in)

  • Meet legal and regulatory requirements


3. Payment Processing

Payments made on our website are processed through secure third-party payment providers.
We do not store or have direct access to your full payment details.


4. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Improve website functionality

  • Analyze website traffic

  • Enhance user experience

You can choose to disable cookies through your browser settings. Disabling cookies may affect some website features.


5. Sharing Your Information

We do not sell, rent, or trade your personal information.

We may share information with:

  • Service providers who assist with website operations, payments, and delivery

  • Legal authorities if required by law

  • Business partners where necessary to fulfill services

All third parties are required to protect your information.


6. Data Security

We take reasonable steps to protect your personal information from unauthorized access, loss, misuse, or disclosure.
However, no method of transmission over the internet is completely secure.


7. Data Retention

We retain personal information only for as long as necessary to:

  • Provide our services

  • Comply with legal obligations

  • Resolve disputes

  • Enforce our agreements


8. Your Rights

Depending on your location, you may have the right to:

  • Access your personal information

  • Request correction of inaccurate data

  • Request deletion of your data (subject to legal requirements)

  • Opt out of marketing communications

To exercise these rights, please contact us using the details below.


9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.


10. Children’s Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.


11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.


12. Contact Us

If you have questions about this Privacy Policy or how we handle your personal information, please contact us:

📧 Email: jlimdiamonds.co.nz@gmail.com
🌐 Website: https://jlimdiamonds.co.nz/


Legal Notice (NZ)

We comply with applicable privacy obligations under the Privacy Act 2020 (New Zealand) where relevant.