Last updated: December 14, 2025
Welcome to J Lim Diamonds (“we”, “us”, “our”). By accessing or using https://jlimdiamonds.co.nz/, you agree to be bound by these Terms and Conditions. If you do not agree, please do not use our website.
1. Use of the Website
You agree to use this website for lawful purposes only and not to engage in any activity that may harm, disrupt, or interfere with the website or its services.
2. Product Information
We make reasonable efforts to ensure that product descriptions, images, specifications, and pricing are accurate. However, errors may occur. We reserve the right to correct any inaccuracies, errors, or omissions at any time without prior notice.
Product images are for illustrative purposes only. Actual products may vary slightly due to craftsmanship, materials, or display differences.
3. Pricing
Prices are displayed in the currency shown on the website and may change without notice. Prices do not include additional fees such as shipping, duties, or taxes unless explicitly stated.
4. Pre-Orders & Custom Jewellery
4.1 Pre-Order Items
Some products on our website are offered as pre-order or made-to-order items.
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Full payment is required at the time of purchase for all pre-order or made to order items.
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Orders will only enter production once payment has been successfully received.
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Pre-order items cannot be cancelled once production has commenced.
4.2 Custom-Made Jewellery
Custom-made jewellery is created specifically according to the customer’s selected specifications.
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Custom pieces are crafted based on size, metal type, setting, and design chosen at checkout.
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Due to the bespoke nature of these items, custom-made jewellery is non-refundable, except where required under New Zealand consumer law.
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Resizing or modifications may be limited or not possible depending on the design.
4.3 Ring (Setting Only) Pricing & Gold Price Variations
Prices listed for ring settings only are estimates.
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Gold prices fluctuate daily based on global market conditions.
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Final pricing may vary if gold prices change between order placement and production.
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Any significant pricing changes will be communicated before production proceeds.
4.4 Production Timeframes
Custom-made and pre-order jewellery requires production time.
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Estimated production time is approximately 4–6 weeks.
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Timeframes may vary depending on design complexity, material availability, or peak periods.
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Customers will be notified once their jewellery is completed and ready to ship.
5. Intellectual Property
All content on this website, including text, images, logos, graphics, and designs, is the property of J Lim Diamonds or its licensors and may not be copied, reproduced, or used without prior written permission.
6. Limitation of Liability
To the maximum extent permitted by law, J Lim Diamonds shall not be liable for any indirect, incidental, or consequential loss arising from the use of this website or the purchase of our products.
Nothing in these Terms limits your rights under the New Zealand Consumer Guarantees Act 1993.
7. Governing Law
These Terms and Conditions are governed by the laws of New Zealand, and any disputes shall be subject to the exclusive jurisdiction of the New Zealand courts.
8. Changes to Terms
We reserve the right to update or modify these Terms and Conditions at any time. Continued use of the website after changes are posted constitutes acceptance of the updated terms.